FAQs

Frequently Asked Questions

Accounts

How do I create an account?

To create a new account, simply:

  • Whether on the website or mobile app, click on 'Register';
  • In the pop-up form enter your username, email address and password;
  • After, agree to our Privacy Policy and Terms of Use.
  • And hit 'Register'.

A confirmation email shall be sent to your email address; simply click/tap on the link to verify your account.

What can I do with my account?

With a PartyMaster user account, one can:

  • Browse through various listings;
  • Chat with providers;
  • Buy event tickets;
  • Review listings;
  • Report listings.

How do I change my password?

To change your password:
  • Navigate to your profile;
  • Scroll down to 'Change Password';
  • Enter you current password;
  • Enter your new password and confirm it.
  • Then hit 'Save Changes'.

How do I delete my account?

To delete your account:

  • Navigate to your profile;
  • Scroll down to 'Permanently Delete Account';
  • Enter you password;
  • Hit 'Delete'.

Note: Before you delete the your account from PartyMaster, remember that all your listings, messages, reviews and history will be deleted permanently.

Services

What is a service listing?

A service listing is a solution or product one would need at an event. Services on PartyMaster include catering, entertainment, transportation, decoration, photography, etc.

How do I add a service listing?

To add any form of listing on PartyMaster one must first become a vendor; to do so, simply click on the 'Become a Vendor' button and agree with both our privacy policy and terms of use.

To add a service listing:

  • Click on 'Add Listing';
  • Select 'Add Service';
  • Select your preferable listing/subscription plan;
  • Proceed to add the service details in the availed form;
  • Pay for the selected subscription plan.

Once submitted, your service listing shall then later be reviewed by the PartyMaster personnel before publishing.

What can I do with a service listing?

For someone interested in a listed service; they can:

 
  • View the service details i.e. name, business names, description, contact, location, business hours, etc.;
  • Call the service provider;
  • Chat with the service provider with our in-app messenger;
  • Review the service;
  • Report the service.

Events

What is an event listing?

To add any form of listing on PartyMaster one must first become a vendor; to do so, simply click on the 'Become a Vendor button and agree with both our privacy policy and terms of use.

This is listing on PartyMaster for a scheduled occurrence. These include awards, charities, conferences, concerts, festivals, sports, religious, etc.

Event listings can also include tickets for paid events.

How do I add an event listing?

 
To add an event listing, simply:
  • Click on 'Add Listing';
  • Select 'Add Event';
  • Select your preferable listing/subscription plan;
  • Proceed to add the event details in the availed form;
  • Pay for the selected subscription plan.

Once submitted, your event listing shall then later be reviewed by the PartyMaster personnel before publishing.

What can I do with an event listing?

For someone interested in a listed event; they can:

  • View the event details i.e. name, description , date, time, location, ticket prices, guest speakers or performers, phone, email, website, photos, videos, etc.
  • Purchase event ticket;
  • Call the events manager;
  • RSVP for the event;
  • Chat with other event attendees;
  • Share the event.

How do I sell an event ticket?

To sell a ticket alongside your event listing:

  • Add a ticket product and include event details such as name, description, date, phone, email, website, etc.
  • Publish the ticket and it’ll appear alongside the event.

How can do buy an event ticket?

To purchase a ticket to an event, simply:

  • Navigate to the event of your choice;
  • Scroll down to the tickets section;
  • Select your preferred ticket and add it to cart;
  • Proceed to checkout and fill in the necessary
  • details;
  • Complete the process by making a payment;
  • A ticket will be sent to your email.

How do I check-in event tickets?

To check in attendees at your event, simply:

  • Navigate to the check-in section on the PartyMaster website;
  • Connect a barcode/qr-code scanner to you laptop or smartphone;
  • Scan all attendees tickets and they’ll be checked into the system.

Note:

  • A ticket can only be checked in one-time.
  • Only valid tickets will be verified; fake/forged tickets will not be verified or authenticated.

Nightlife

What is a nightlife listing?

A nightlife listing is a place of business that offers night entertainment, such as a bar, lounge or nightclub.

Sometimes nightlife listings include theme-nights; which are dedicated days on which these places offer particular themed events.

How do I add a nightlife listing?

  • To add any form of listing on PartyMaster one must first become a vendor; to do so, simply click on the 'Become a Vendor' button and agree with both our privacy policy and terms of use.

To add a nightlife listing, simply:

  • Click on 'Add Listing';
  • Select 'Add Nightlife';
  • Select your preferable listing/subscription plan;
  • Proceed to add the nightlife details in the availed form;
  • Pay for the selected subscription plan.

Once submitted, your nightlife listing shall then later be reviewed by the PartyMaster personnel before publishing.

What can I do with a nightlife listing?

For someone interested in a listed nightlife; they can:

  • View the nightlife details i.e. name of the place, description, contact, location, business hours, etc.;
  • Call the nightlife place;
  • Chat with the nightlife place with our in-app messenger;
  • Review the nightlife listing;
  • Report the nightlife listing.